Help
Support
MiLogBook is operated by BPS Dynamic (Pty) Ltd, South Africa.
Email us and a person will reply. Please include your device, the version shown under Settings › About, and what you were doing when it went wrong — that is usually enough to find the problem on the first reply.
Contact us
support@milogbook.co.za — general help, bugs, and anything about using the app.
privacy@milogbook.co.za — privacy requests, and questions about the data we hold.
We aim to answer within two business days, South African time.
Your data
You can do most of this yourself, in the app, without contacting us:
- Export your records — Insights › Reports produces a SARS-ready PDF or CSV of your trips, fuel and services.
- Manage what the app may use — Settings › Privacy Choices covers location, camera and photo permissions.
- Delete your account— Settings › Account & Security. See deleting your account, or deleting your data while keeping the account.
Known issues
Map tiles appear blank on the trip and location screens. This is a configuration issue on our side, not a fault on your device. Trips, distances and addresses still record normally, and a fix is coming in a future release.